Terms of Service
1. Who you are agreeing with
This website (the “Site”) and all products and services offered through it are operated by:
Ramon Landes, sole proprietorship (Einzelunternehmen)
Spitzengeerstrasse 11
8606 Naenikon, canton of Zurich
Switzerland
Contact: support@goalsandprogress.com.
Full statutory operator details are in the Imprint, which is part of these Terms by reference.
2. What these Terms cover
These Terms govern your use of:
- the Site at goalsandprogress.com and its editorial content;
- the Life Goals Workbook in PDF format (the “Workbook”), sold via the Gumroad checkout;
- the Life Goals Companion App (the “App”) at /lifegoalsapp/;
- the free opt-in email newsletter (the “Newsletter”);
- any future products, programs, communities, or services we offer under the Goals and Progress brand (together, the “Services”).
By using any Service, you agree to these Terms. If you do not agree, please do not use the Services. The Workbook end-user licence in Annex A is part of these Terms.
3. Eligibility
You must be at least 16 years old to subscribe to the Newsletter, purchase the Workbook, or use the App if you reside in the European Union, the European Economic Area, the United Kingdom, or Switzerland. If you reside in the United States, you must be at least 13 (COPPA). Users below the applicable age may read free editorial content on the Site under the supervision of a parent or legal guardian who accepts these Terms on their behalf, but may not transact or subscribe.
By using the Services, you confirm you have the legal capacity to enter into a binding agreement under the laws applicable to you.
4. Free editorial content on the Site
Articles, downloadable summaries, and other free content on the Site are provided for general educational purposes. You may read them on the Site, share links, and quote short passages with attribution. You may not republish substantial portions, reformat them into derivative products, or use them in paid offerings without prior written permission.
5. Newsletter
Subscription is free, by double opt-in. You can unsubscribe at any time using the link in any newsletter email. We use the Newsletter to share updates, new content, and occasional product information. See the Privacy Statement for details on what we collect.
6. Workbook purchase
The Workbook is sold through the Gumroad checkout. Gumroad acts as the merchant of record: Gumroad processes payment, handles applicable taxes, issues receipts, and operates the refund policy. Your purchase contract for the sale is concluded with Gumroad.
Your licence to use the Workbook (what you may and may not do with the PDF file once delivered) is governed by the Workbook End-User Licence in Annex A of these Terms. The Workbook is licensed, not sold; ownership of the underlying intellectual property remains with the Operator.
Refunds, payment disputes, tax invoices, and similar transactional matters should be raised with Gumroad in the first instance, in accordance with Gumroad’s then-current policies. Statutory consumer rights (including the EU 14-day right of withdrawal for digital products, where applicable) apply against Gumroad as the merchant of the sale.
7. Companion App licence
The App is licensed, not sold. We grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the App on devices you own or control for your own goal-planning.
The App may from time to time be offered in time-limited free or invitation-only phases. Specific terms for any such phase (start, end, eligibility, sunset arrangements) are set out in the App-specific terms at /lifegoalsapp/docs/terms.html, which we update when a phase opens, changes, or closes. We can start, modify, or end any phase without amending these Terms.
The App is provided on an “as is” and “as available” basis. No warranty, express or implied, applies to any free or beta build to the maximum extent permitted by Swiss law.
8. Acceptable use
You agree not to:
- resell, sublicense, rent, lease, or redistribute the Workbook, the App, or any part of the Services;
- reverse-engineer the App or the Workbook to extract source code or to create a competing product;
- use the Services to operate a paid coaching, training, or consultancy practice based on the Operator’s methodology without prior written permission;
- misrepresent the Services as your own product;
- upload or transmit through the Services any content that is unlawful, abusive, infringing, or harmful;
- attempt to circumvent any technical access control, rate limit, or security measure;
- use the Services in violation of applicable export-control or sanctions law.
9. Intellectual property
All editorial content, the Workbook (including its layout, illustrations, and the specific wording of its prompts), the App (including its design system and code), and the Operator’s brand are protected by Swiss URG, EU and international copyright law, and other applicable laws. Copyright is reserved by the Operator unless otherwise stated.
The names “Goals and Progress,” “Life Goals Program,” “Goal Cascade,” “Three Futures,” and “Summit Goals” are unregistered trademarks of the Operator. The Operator reserves the right to register them under Swiss MSchG or other applicable trademark law.
You may quote short passages of the Site’s editorial content with attribution. You may reference the named frameworks in your own writing or coaching practice with attribution. Methods and techniques as such are not copyrightable; we do not claim copyright in the underlying methodology, only in our specific expression of it.
10. No professional advice
The Services provide general educational material on goal-setting, planning, habits, and reflection. They do not provide and must not be relied on as:
- medical, mental-health, psychiatric, or therapeutic advice;
- financial, investment, tax, or insurance advice;
- legal advice or the practice of law;
- career counselling or recruitment advice;
- physical fitness, athletic, or nutritional advice.
For decisions in any of these areas, consult a qualified, licensed professional in your jurisdiction. The Operator is not liable for decisions you make based on the Services.
11. No warranty
To the maximum extent permitted by Swiss law, the Services are provided “as is” and “as available,” without warranty of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted availability. The Operator does not warrant that the Services will meet your requirements, that defects will be corrected, or that the Services will be free from errors or harmful components.
12. Limitation of liability
To the maximum extent permitted by Swiss law, the Operator’s total aggregate liability arising out of or in connection with the Services is limited to the greater of (a) the amount you paid to Gumroad for the Workbook in the twelve months preceding the event giving rise to the claim, or (b) CHF 100.
In no event will the Operator be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, lost opportunities, or business interruption, even if the Operator has been advised of the possibility of such damages.
Nothing in these Terms excludes or limits liability that cannot be excluded under mandatory Swiss law. In particular, the Operator remains liable for damage caused by gross negligence (grobe Fahrlässigkeit) or wilful misconduct (Absicht), and for damage to life, body, or health (Swiss Code of Obligations Art. 100 paragraph 1). Mandatory consumer-protection provisions of the law of your country of habitual residence likewise apply.
13. Indemnification
You agree to indemnify and hold harmless the Operator from third-party claims arising from your unlawful use of the Services, your breach of these Terms, or your infringement of any third party’s rights. Where you act as a consumer in the EU, EEA, or Switzerland, this indemnity applies only to the extent enforceable under mandatory consumer-protection law in your country of residence.
14. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top reflects the latest version. For material changes (including changes to liability, governing law, jurisdiction, refund mechanism, or licence scope), we will give at least 30 days’ notice by email to Newsletter subscribers and Workbook customers on file, and by a notice on the Site. Continued use of the Services after the change takes effect counts as acceptance.
15. Termination
You may stop using the Services at any time. We may suspend or terminate your access to any Service for breach of these Terms, for misuse, or for reasons of legal compliance, with notice where reasonably possible. We may also discontinue any Service in whole or in part with reasonable advance notice. Rights and obligations that by their nature survive termination (including Sections 9, 10, 11, 12, 13, 16, 17, and Annex A for delivered Workbooks) continue to apply.
16. Governing law and jurisdiction
These Terms and any non-contractual obligations arising out of them are governed by Swiss federal law, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.
The courts of the canton of Zurich, Switzerland have exclusive jurisdiction over any dispute, subject to the consumer carve-outs below.
EU consumer carve-out. Where you act as a consumer and are domiciled in a Member State of the European Union, Article 18 of Regulation (EU) No 1215/2012 (Brussels Ia) lets you bring proceedings against the Operator either in the courts of Switzerland or in the courts of the Member State in which you are domiciled, and to be sued by the Operator only in the courts of your Member State. Switzerland is bound by the parallel Lugano Convention of 30 October 2007; the Swiss court would apply the same protections under Lugano Art. 16.
Swiss consumer carve-out. For consumers habitually resident in Switzerland, Swiss conflict-of-laws rules (IPRG Art. 120(2)) prohibit a choice of foreign law for consumer contracts of this type; Swiss law applies. Swiss Civil Procedure Code (ZPO) Art. 32 provides the consumer with a choice of forum.
Mandatory consumer-protection provisions of the law of your country of habitual residence continue to apply (Rome I Art. 6).
17. Miscellaneous
Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
Entire agreement. These Terms, together with the Privacy Statement, the Imprint, the Cookie Policy, the App-specific terms, and Annex A, are the entire agreement between you and the Operator with respect to the Services.
No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a sale or restructuring of our business, subject to the protections of applicable consumer-protection law.
Notices. Notices to the Operator should be sent to support@goalsandprogress.com. Notices to you may be sent to the email address you have on file or posted on the Site.
Language. These Terms are written in English. Translations may be provided for convenience; in case of discrepancy, the English version controls.
18. Contact
Questions about these Terms: support@goalsandprogress.com.
Annex A · Workbook End-User Licence
A.1 Licence grant
Subject to your compliance with these Terms, the Operator grants you a personal, perpetual (for the edition purchased), non-exclusive, non-transferable, non-sublicensable licence to download, store, print, and use the Workbook PDF file for your own personal goal-planning and personal development.
A.2 What you may do
- Download and store copies of the Workbook on devices you own or control.
- Print one or more copies for your own personal use.
- Quote short passages with attribution, as fair quotation under URG Art. 25.
- Reference the named frameworks (e.g., Goal Cascade) in your own writing or non-commercial educational use, with attribution.
A.3 What you may not do
- Resell, sublicense, lend, lease, rent, or redistribute the Workbook or any substantial part of it.
- Reproduce the substantial expressive elements of the Workbook’s layout in order to create a competing product.
- Use the Workbook or its named frameworks in a paid commercial context (paid coaching, paid training, paid workshops, or products distributed against payment) without prior written permission from the Operator.
- Remove copyright, trademark, or attribution notices.
A.4 EU right of withdrawal for digital content
Under EU Consumer Rights Directive 2011/83/EU Art. 16(m), the 14-day right of withdrawal for digital content can be waived where the consumer expressly consents to immediate execution of the contract and acknowledges the consequent loss of the withdrawal right. Where the Gumroad checkout presents this two-prong consent step at the time of purchase, and you tick it and complete payment, you waive the 14-day right of withdrawal. Where no such consent step is presented, the 14-day right of withdrawal applies in full and is exercised against Gumroad as the merchant of record.
A.5 Updates and new editions
From time to time the Operator may publish minor revisions of the Workbook (typo fixes, small content updates). Where practical, customers of the prior version of the same edition may be offered free re-download of these minor revisions via the original Gumroad delivery link, at the Operator’s discretion.
The Operator may also publish substantially new editions of the Workbook as separate products at a separate price. Existing customers of a prior edition may, at the Operator’s discretion, be offered preferential pricing.
A.6 Application of the Terms
This Annex A forms part of the Terms of Service and is governed by the same provisions on governing law, jurisdiction, no-warranty, limitation of liability, and changes as the rest of the Terms.